Dear Sir or Madam,
If you are no longer able to connect your mobile device to the Live! Cycling ILC, there is usually a simple solution to this problem. Please open the gray plastic cover on the seat post and replace the button battery with a new one.
If this does not result in a successful Bluetooth connection, we are available to assist you through our service portal. Please do not hesitate to create a ticket so that we can assist you as soon as possible.