Dear Sir or Madam,
If the cables of the hand pulse sensors are too short to be plugged into the computer, we would like to suggest a solution.
- Gently push the foam of the handlebar aside with your hand. Immediately after the foam, you will see a hole from which the cables for the sensors come out.
- Carefully pull on the cables to get a little more slack.
This should make the cable long enough to connect to the computer. We hope that this tip will help you and wish you success in using our products.