What should I do if my shipment was not delivered?

The package still has not arrived after several days and has not been delivered to the neighbors? In this case, we would like to ask you to first check the shipping status of your shipment. To do so, please click on the following link.

If this does not help you, please contact our customer service via contact form or call us at 0731 974 88 518 (from Germany) or +49 731 974 88 518 (from Austria or Switzerland).

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